How To Create 2 Free Hours Every Day

Many people want to tell you what they think you ‘need to know’. I haven’t watched, or read, the news in several years. Guess what? I didn’t miss one thing that required my attention. Take note of what you do not need to know right now, and actively ignore it until later. It will takeContinue reading “How To Create 2 Free Hours Every Day”

Responding To Anonymous Posts Indicating Self-Harm

I mentioned yesterday that picking up the phone to call someone you know is the best first course of action. What should you do when someone you know ‘online’ – but you don’t know their real name – indicates imminent self-harm? We’re getting into a subset of people here (bloggers, message board members, etc.) thatContinue reading “Responding To Anonymous Posts Indicating Self-Harm”

How To Lose A Client via Email

I just drafted an emotional email to a client, then quickly decided to place it in the trash. I made several points, which I was probably right about. I worded it very positively. But how were they going to feel about it? They were going to feel like they did something wrong. That’s not whatContinue reading “How To Lose A Client via Email”

So They Can Sleep

I noticed a missed call to my cellphone from a client on Sunday afternoon, but no voicemail. I’ve made significant increases in both work productivity, and general happiness recently. Sunday, we are closed, and I don’t monitor my email. So when the phone rings, especially from a client who rarely uses my cellphone number, it’s probablyContinue reading “So They Can Sleep”

Shut Down Your Email Inbox

Do you work with your Email open all day? This is a bit of a tough habit to break, but you have to realize that email is not a conversation or a chat. It’s a message exchange. People don’t always send, receive, or read things when you want them to. As a result, you end upContinue reading “Shut Down Your Email Inbox”

The 2 Millimeter Killer

I’ve read about turning off ‘push’ notifications before, but I hadn’t tried it. That little 2 millimeter  bar (I measured) exerts power over you, but you may not realize it. You probably go get your eyes checked, if you wear glasses or contacts, once a year. Less if you don’t. Yet you strain to read somethingContinue reading “The 2 Millimeter Killer”