Here are some things that I occasionally tell my Clients: It makes me proud to…

You are not a tagline or a brand. You are a body of work, a…

I thought, for a minute, that I had given it my all. That there was…

Not the thing you think you might do in ten years. Not the next time…

A tinkerer continually tests what works, and what doesn’t. He or she ‘fails’ in small…

There’s always time for one more … … extra note … nice thing … smile…

Often, the best first move forward in a negotiation is simply to stand firm, or,…

When was the last time you surprised a client or co-worker … … with a…

You probably don’t want to over complicate your customers’ first transaction, and, certainly, depending on…

I continue to be fascinated by the law of reversed effort. For example: The way…