Monthly Archives: July 2016

Sometimes, I get hearty thanks for working so hard on an account. And, OK, I’ll stop being a humble, always-have-to reverse everything Buddhist for a minutes and admit that it’s deserved sometimes. But, in addition to that, it really does go the other way. In fact, that’s the only reason it works. If it wasn’tContinue reading “On How You Do The Work”

I do not have Celiac disease, but I haven’t eaten wheat since approximately 2007. People often ask me, why? 1- Improved digestion & regularity 2- Sharper mind 3- Not feeling bloated after meals (though, eating 6 servings of rice will still accomplish that) 4- Forces you to eat higher quantities of healthier foods (aka, notContinue reading “10 Benefits Of Eating Gluten-Free”

Purchasing Car Sales Meals Personal Training Account Management Healthcare Mortgages Coaching Genetics Furniture

1- Nobody wants to hear them.2- You’ll be less likely to be asked to do important work again. 3- Professionals shoulder the blame – for the whole team. 4- They are infinite, so, they are (by definition) also worthless. 5- They don’t move anything forward. 6- They are not the same as critical analysis ofContinue reading “10 Reasons Never To Use Excuses At Work”

1) Honesty 2) Personalized Service 3) Commitments (that you honor, of course, aka Integrity) 4) Solutions (for your customers, that work, sometimes for free, unsolicited) 5) Ideas (free, always) 6) Fortitude (will you stand by your partners through bad times?) 7) Stress Relief (do work for them that you don’t have to do, but thatContinue reading “10 Things Your Business Can Offer Which Can Never Be Copied”

Information is the edge that your food business needs to compete. In any company, there’s a lot of information. If it’s not all flowing freely (between all members) then, you’re bound to look silly, soon.

There’s really nothing you can say when admitting your mistake that’s much better than simply … admitting your mistake. Sure, after it’s out in the open, we can discuss why it happened, how to learn from it, and how to fix it. But first, please tell us what the mistake is. A simply and plainlyContinue reading “How To Admit Your Mistake”

Some people in my office think I’m crazy for giving everyone I work with my cell phone number, but, I really don’t think it’s a big deal at all. (And, I only have one cell phone.) It’s not a big deal because I rarely ever answer it live. I usually batch my responses. It doesn’tContinue reading “On Work / Personal Cell Phones”

There’s only one way to become a top performer at something, and that’s to simply just do that thing, well, as much as possible. I don’t care if it’s sales, baseball, personal tax returns, coaching, mommying, or cooking. Yes, we all have a few hats to wear. But the less you wear the one youContinue reading “On Getting To The Top”

Some people are going to overpay you in the food business. Perhaps you charge them the wrong price, completely by accident, and they never check their bills – but you notice it later. Perhaps they double-pay an invoice. Perhaps they undercharged you and didn’t notice. Perhaps they shipped too much product. All of the aboveContinue reading “There’s No Such Thing As Free Money”