Would You Rather Be Right, or Respected?

A client needs to do A in order for you to do B.
They fail to do A, but they need B.

At this point, which, happens every day in business, no matter what A or B  represent, you have a choice:

  1. Blame them. Say I told you so, or, You should have. Point out their mistake.
  2. Blame yourself. Ask them, ‘How better could I have communicated the importance of A to you? Could I have assisted you in getting A done somehow?’

There’s always enough blame to go around.

Point it one way, and you’ll always be right.

Point it the other way, and you’ll always be respected.

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